Our story begins when family patriarch Stewart Esplen became a GM dealer back in 1962. But his Etobicoke-based (Toronto) company really took off in the early '70s after purchasing Humberview Chevrolet located at 3200 Bloor St. W., which would not only become his company's flagship, but was also where he first entered the auto industry as a salesman in 1954.
Humberview Chevrolet quickly became one of Canada's most successful GM dealerships, winning General Motors' most prestigious award, the Triple Crown, 22 times over the past 28 years. Stewart Esplen expanded and eventually handed off the day-to-day work to his sons, John and Scott, and son-in-law, Jim Peplinski, the ex-NHL player who spearheads their nationwide JPL Vehicle Management Services operation.
"As a second generation member of this business, I duplicated the model that my father Stewart started," says John Esplen. "We're about repeat business. Others say it and we do it; when you look at the negative history of the auto industry, it was all too often they sell you a car and you never hear from them again. But we want to maintain the relationship with the owner throughout the life of the vehicle."
Part of the reason customers keep coming back is Humberview's ever-increasing diversity. By not being tied to a specific brand, they can fill almost any requirement, domestic or import, car or truck, buy or lease. Customers will be even better served as the company continues to increase its variety with new dealerships opening in Barrie, Orangeville, Mississauga, and Toronto.
Humberview Chevrolet's customers herald from cities across Ontario, coming to us to buy new cars, trucks, and SUVs, including exciting models like the Chevrolet Volt, Cruze, Silverado, and more.
Humberview Group in the Community
At every expansion, the Humberview Group sets its roots in the local community, hoping to become more than just another business by contributing to the neighborhood. Newcomer Avenue Nissan has become involved in charitable sidewalk sales and working with Mothers Against Drunk Drivers, while the Humberview Group recently raised $60,000 for the United Way with employees organizing bake sales and even climbing the CN Tower.
They've also made many a child's year with their "Good Sports Initiative," which sponsors local hockey, baseball, and tee-ball teams. Other more recent fundraising and charitable events include The Sears Great Canadian Run, Dorothy Ley Hospice Bed Race, and the HG Ride in support of the William Osler Foundation.
John Esplen attributes the majority of Humberview Chevrolet's momentum to his dedicated and well-trained sales, parts, finance, body shop, and customer service staff, some of whom have been with the company for up to 30 years.
"Our goal is constantly seeking the best people in the marketplace to serve and run our business, and the customer ultimately benefits from that," Esplen says, noting one full-time employee is tasked solely with scouting for new team members.
There's a car dealership on every corner. The products, the building, the services, we all kind of supply the same things. What really makes the difference is the people. We have a higher quality of people that can deliver at a level in excess of what our competition does."
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John Esplen and the rest of the Humberview Chevrolet family have been serving the automotive service, sales, parts, and detail needs of the Greater Toronto Area for 50 years. As a 22-time Triple Crown winner (GM Canada's most prestigious award), and a member of the Humberview Group of dealers across Ontario, you and your family have access the finest Chevrolet buying experience anywhere near and around Mississauga and Toronto.
Want a few more details for why you'll be coming back to Humberview Chevrolet for more? We'll give you seven!
1. 30-Day Exchange Program*
If you're not absolutely convinced that the new Chevrolet that you bought through us is the right fit for your lifestyle (or perhaps your partner helped you come to the conclusion that an Equinox would be a better grocery-getter than a Corvette), we give you 30 days or 2500km to exchange your vehicle for another. Your satisfaction is Humberview Chevrolet's #1 priority.
2. Test Drive From Home
Have you been itching to test drive that new Chevrolet car, truck, or SUV, but can't make it over to our Toronto dealership? Don't be dismayed. Our sales representatives can arrange to bring the car to you wherever it is convenient. But we hope the excitement waiting by the window for your future Chevrolet vehicle to arrive for a spin doesn't overwhelm you!
3. Job Loss Protection*
With no extra charge for the first year, Humberview Chevrolet provides a debt coverage protection service for up 84 months and up to $7,500 deficiency. If anything unforeseen happens like a physical disability or sudden loss of employment, we can ease your payments or allow you to return your vehicle and cancel your contract at no penalty.
4. Service Guarantee
At Humberview Chevrolet, you'll look forward to getting that next round of service work done on your car. We've made every effort to make it easy for you by having extended Call Centre hours to book your future appointments, giving your car a free wash and vacuum with every service work done, and offering walk-in-friendly vehicle servicing. It's why Humberview Chevrolet is Best in Class For Service Satisfaction in Ontario! And if you're not completely satisfied with your repair or diagnostic work, your next oil change is on us!
5. Credit Solutions
Are you a new Canadian, have a poor or non-existent credit history? Don't worry--our finance specialists have the strong bank connections established by the Humberview Group to give you the best possible low rate financing for your new Chevrolet car or truck. Imagine how rewarding it will be to drive away in a safe, stylish, and reliable car or truck while rebuilding your credit score: win-win!
6. Proven Customer Service
How does Humberview Chevrolet make your vehicle servicing experience that much more enjoyable? It's the little things that matter. That's why our customer lounge features complimentary coffee, snacks and free Wi-Fi. And while you're enjoying refreshments and catching up on the latest news without using your cell phone data, you'll know that your Chevrolet car, truck, or crossover SUV is being worked on by one of our technicians who have all been with us for several years of service, with some in the double-digits.
7. Community Involvement
When you shop at Humberview Chevrolet you are also indirectly supporting many Toronto charities and local community causes like several minor hockey teams, and the Taste of Kingsway Festival. We know how important it is to give back to the community, particularly one that has allowed us to grow as a family auto business over the past 5 decades. Thank you Toronto, it's the least we can do!
*Conditions apply. Call us for details!